Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Information We Collect

At Zentaxon Nova, we collect information to provide you with better investment evaluation services and improve your experience on our platform. The types of information we gather include:

Personal Information

  • Your name, email address, and contact details when you register or contact us
  • Financial information relevant to investment evaluation services
  • Professional details including employment and investment experience
  • Communication preferences and feedback you provide

Technical Information

We automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, and how you interact with our services. This helps us understand user patterns and improve our platform's performance.

How We Use Your Information

Your information helps us deliver personalized investment evaluation services and maintain the quality of our platform. Here's how we put your data to work:

  • Providing investment evaluation tools and analysis tailored to your needs
  • Communicating with you about our services and responding to your inquiries
  • Improving our website functionality and user experience
  • Ensuring compliance with Irish financial regulations and legal requirements
  • Protecting against fraudulent activities and maintaining platform security

We never use your personal information for purposes you haven't consented to, and we don't sell your data to third parties for marketing purposes.

Data Sharing and Third Parties

We work with trusted partners to deliver our services effectively. Your information may be shared in these specific circumstances:

Service Providers

We share data with carefully vetted companies that help us operate our platform, including cloud hosting providers, analytics services, and customer support tools. These partners are contractually required to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information when required by Irish law, European regulations, or valid legal processes. This includes compliance with GDPR requirements and financial services regulations that apply to our business.

We conduct regular reviews of our third-party relationships to ensure they maintain appropriate security standards and data protection practices.

Your Rights Under Irish and EU Law

As an Irish company operating within the European Union, we respect your rights under GDPR and Irish data protection legislation. You have several important rights regarding your personal data:

  • Access: You can request copies of the personal information we hold about you
  • Rectification: You can ask us to correct inaccurate or incomplete information
  • Erasure: You can request deletion of your personal data in certain circumstances
  • Portability: You can ask for your data in a machine-readable format
  • Restriction: You can limit how we process your information in specific situations
  • Objection: You can object to processing based on legitimate interests

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days, as required by Irish law.

Data Security and Protection

Protecting your information is fundamental to everything we do. We've implemented multiple layers of security to safeguard your data:

Technical Safeguards

We use industry-standard encryption for data transmission and storage, secure server infrastructure hosted in EU-compliant facilities, and regular security audits to identify and address potential vulnerabilities.

Access Controls

Only authorized personnel have access to personal data, and access is granted on a need-to-know basis. We maintain detailed logs of data access and require strong authentication for all systems containing personal information.

While we implement robust security measures, no system is completely immune to threats. We continuously monitor and update our security practices to address emerging risks.

Data Retention and Deletion

We keep your personal information only as long as necessary for the purposes outlined in this policy or as required by Irish law.

  • Account information: Retained while your account is active plus 7 years for regulatory compliance
  • Financial data: Stored for 6 years in accordance with Irish Companies Act requirements
  • Communication records: Kept for 3 years to maintain service quality and resolve disputes
  • Website analytics: Anonymized after 26 months in line with GDPR guidelines

When retention periods expire, we securely delete or anonymize your information. You can request early deletion of certain data types, subject to our legal obligations.

International Data Transfers

As an Irish company, we primarily process your data within the European Economic Area. However, some of our service providers may transfer data outside the EEA.

When international transfers occur, we ensure adequate protection through:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection standards
  • Additional safeguards where necessary to protect your rights

We regularly review these arrangements to ensure continued compliance with Irish and EU data protection requirements.

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your experience and help us understand how visitors use our platform.

Essential Cookies

These cookies are necessary for our website to function properly and cannot be switched off. They enable core functionality like security, network management, and accessibility features.

Analytics Cookies

We use analytics tools to understand how visitors interact with our website. This information helps us improve our services and user experience. These cookies don't identify you personally.

You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

Minor updates that don't affect your rights or how we process your data may be made without individual notification. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Us About Privacy

Zentaxon Nova Privacy Team
177-178, 11 Hampton Wood Rd, Meakstown
Dublin, D11 PFY0, Ireland
Phone: +353 44 935 7080
Data Protection Inquiries: Include "Privacy Request" in your email subject line for faster processing.
This Privacy Policy is effective as of January 15, 2025
Last updated: January 15, 2025